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Mattress Protector Product Guarantee

NOTE: If you purchased your mattress protector before July 2025, please click on 'Archive versions'. 

If you wish to make a claim for a mattress protector, please note you need to follow a different claim process to our Furniture Protection Plans, so please do read the 'Guarantee Claims Procedure' section for further details.

Purchased in conjunction with a new mattress?

If you bought our mattress protector along with a new mattress at the same time from a bed retailer, please download the correct version that matches the range you purchased

Natural Mattress Protector (July 2025)

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Luxury Mattress Protector (July 2025)

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Classic Mattress protector (july 2025)

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Cooling Mattress Protector (July 2025)

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purchased on its own?

If you purchased our mattress protector from a retailer either in store or online, please download the correct version that matches the range you purchased

Natural Mattress Protector (July 2025)

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Luxury mattress protector (july 2025)

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Classic Mattress Protector (July 2025)

Document not live

Cooling Mattress Protector

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Archive versions

If you purchased before July 2025 click below to download.

Natural Mattress Protector

Click to download if purchased prior to July 2025

Luxury Mattress Protector

Click to download if purchased prior to July 2025

Classic Mattress Protector

Click to download if purchased prior to July 2025