It is very successful and in most cases will remove the stain completely, avoiding the inconvenience for you having to wait for one of our technicians to come out. However, you don't have to use it, or if it doesn't work, simply let us know and we will send out one of our expert technicians to remove it.
Here is a short video which shows you just how simple it is to use the wipe!
For damage to furniture other than a stain, check out how to make a claim below...
Click here to log a claim using our online portal.
NOTE: If you have not received an invite to our portal or are having difficulties verifying your account, please scroll down to and complete the form below.
If you have a mattress protector claim, please be aware that we cannot accept claims using the portal, please refer to the Mattress Protector Guarantee (they came in the original packaging)
Calling our UK Call Centre
NOTE: Please use the telephone number provided on your protection plan certificate - you can find it in the Claim Procedure Section (Section 6).
If you have not yet received an invite from us to register on the claim portal, please complete the form below to request access.