Making a claim

Line

We want all of our customers to be able to access our services equally. For customers who may need additional help we have put some information and support in place to make it easier. Click here to find out more.

Service Update

 On Friday 10 July, some of our colleagues will be taking part in a scheduled training and development event to help us continue improving the service we provide.

As a result, customers will not be able to speak to us by telephone or use our live chat function between 10:45am and 5:00pm.

If you need to register a claim or check the progress of an existing claim, our online portal remains available 24/7 and is the quickest way to manage your request and see the current status.

Thank you for your patience and understanding.

Log a claim

Welcome To Guardsman

We're here to help everyone enjoy and be proud of their furniture.

Make a claim Care Products Contact us FAQ's Vacancies News and Insights

About Us

We have been protecting and repairing furniture for over 100 years, delivering quality products and services for the protection, care and repair of wood, fabric and leather furnishings.

Learn more

Love Your Furniture

It's our mission to help you enjoy and be proud of your furniture. Our protection plans mean you can choose the material and style you really want in your home and use it without worry, knowing that we're here to help. 

View this short video to learn more about what we do!

Loved by our customers

Keeping our customers happy and proud of their furniture is really important to us. We love hearing about your experience with us and how we’ve helped to resolve your furniture problems.

We are delighted to know when we have done a good job, take a look at what our customers are saying…

Learn more
Trustpilot

Our Retail Partners

We work with many of the biggest furniture retailers across the UK, Ireland and Europe, some have been our furniture care partners for over 20 years!

dfs logo
Sterling Home Logo Black RGB
FISHPOOLS LOGO Black v2
sofacom
HSL Master Logo CMYK Dark Teal
Harvey Norman logo
CareCo Logo Light v2
Screenshot 2023 03 13 134116
EZ Living Furniture logo
Natuzzi (no Italia) logo
Gillies Simple Logo Tagline P3005.1 1
Designer Sofas 2 Reverse
Cousins
Callcentre reduced blue V2 v2

Make a claim

Had an accident, don't panic, we can help!

 

Make a claim
FAQ 2

FAQ's

Click here to view our frequently asked questions

FAQ's
products-icon

Care products

Find out more about our care product range, and visit our Amazon store

View products and shop
b2b-icon

Business to business

Are you a business looking to partner with us. 

Click to find out more about the products and services we provide.

Partner with us

This site uses cookies

We, as well as certain third parties, including those that provide content and other functionality on our Services, may use cookies, web beacons and other similar technologies on our online Services and the information collected from such technologies. By using our online Services, you are consenting to our use of cookies, web beacons, and other tracking technologies as described in the Privacy Policy. Your cookie settings can be adjusted from the cookie settings page.

Accept all cookies Manage cookie settings