We are thrilled to launch our new Guardsman UK website, with so much more functionality making the online journey easy for everyone who uses our site.
We recognise how important it is that we listen to the feedback we are given, and that we act on it! As you will see, we have made some significant changes to allow our customers a more simple and successful visit to our site.
So, what have we done?
- Recognised that we are trying to reach multiple audiences! We have improved the overall customer journey to suit all customer types - policyholders, retail partners, new partners and those that want to shop our products.
2. Created a page dedicated to sharing the most up to date copies of our terms and conditions, IPID's and leaflets because it's so important that you know and understand what you have purchased.
3. Access to a 24 hour a searchable function to help you with any questions you have when we're not there.
4. Simplified our claim process! With a direct link to our claims portal, allowing you to make a claim online, and view the status of it 24/7.
