How to use the stain remover wipe

In most cases when you make a claim for a stain on your fabric sofa or carpet we’ll send you our specialist stain remover wipe which is incredibly effective on most household stains.

We send it to you initially for 2 reasons:
1. It's so effective that it could completely remove the stain straight away which means you don't have to spend your time waiting for one of our technicians to visit.


2. Even if it doesn't completely eliminate the stain, it will certainly improve the chances of your technician being able to professionally remove it as it will have broken down the components of whatever it is that has stained your furniture.


It's really easy to use too!

1. Blot the stain with a clean white cloth

2. Remove the wipe from the packet and clean the area with light pressure in circular motions and repeat if necessary until the stain is completely removed

3. Don't rub too aggressively

4. Leave it to dry naturally


That's it!

Don’t worry if you have a particularly stubborn stain that just won’t budge. If you have a Furniture Protection Plan just follow the instruction card and let us know that your stain remains and we’ll take it from there.